Dora Worrell - Financial Analyst Resume Simple
SUMMARY
To obtain a position that will allow me to utilize my skills and experience in the field of finance, accounting, and customer service.
SKILLS
  • executive management, management, arrangements, compensation, account management, financial analyst, documentation, technical support, manager, analytical, finance, microsoft, operations, databases, metrics, award, analysis
  • design, marketing, sales marketing, procurement, call center, reports
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Financial Analyst

    Gilbert Hospital

    • Provided analytical support to the sales Manager, VP of Finance, and the Director of marketing. Managed the development of a new customer database.
    • Senior Management: Liaison between the sales department and the marketing team to provide support for the development of a new pharmacy program.
    • Supported the sales compensation team by providing key performance metrics and analysis of the business development and sales pipeline. Created spreadsheets to track and report on the revenue and expenses.
    • Acted as liaison between the IT department and the business development team to provide data and support for the documentation of the new hires.
    • Served as a liaison between the sales, IT, Human resources, and consulting departments to provide accurate and timely information to support business development.
    • Acting as a liaison between sales, customer service, and IT to provide management with information and solutions. Maintain a strong relationship with the sales team.
  • 2017-12-252017-12-25

    Sales

    Arizona State University

    • Design and implement a new customer service program to improve the quality of the customer experience. This resulted in a 10% increase in productivity.
    • Developed and implemented a new sales and marketing plan for the company. Managed the entire customer service department, including the development of a team of five direct reports.
    • Providing customer service to customers and vendors in order to resolve problems. Assist with the resolution of issues related to sales, marketing, and accounts payable.
    • Scheduling appointments for the call center and the procurement department. Responsible for the creation of the new office and maintaining the company‚Äôs calendar.
    • Responsible for the development of the new business and the creation of a new product line. (i.T.
    • Developing and maintaining a strong working relationship with the sales team. I have worked with the sales team to ensure that all products and services are in line with the customer needs.