design, marketing, sales marketing, procurement, call center, reports
Provided analytical support to the sales Manager, VP of Finance, and the Director of marketing. Managed the development of a new customer database.
Senior Management: Liaison between the sales department and the marketing team to provide support for the development of a new pharmacy program.
Supported the sales compensation team by providing key performance metrics and analysis of the business development and sales pipeline. Created spreadsheets to track and report on the revenue and expenses.
Acted as liaison between the IT department and the business development team to provide data and support for the documentation of the new hires.
Served as a liaison between the sales, IT, Human resources, and consulting departments to provide accurate and timely information to support business development.
Acting as a liaison between sales, customer service, and IT to provide management with information and solutions. Maintain a strong relationship with the sales team.
Arizona State University
Design and implement a new customer service program to improve the quality of the customer experience. This resulted in a 10% increase in productivity.
Developed and implemented a new sales and marketing plan for the company. Managed the entire customer service department, including the development of a team of five direct reports.
Providing customer service to customers and vendors in order to resolve problems. Assist with the resolution of issues related to sales, marketing, and accounts payable.
Scheduling appointments for the call center and the procurement department. Responsible for the creation of the new office and maintaining the company’s calendar.
Responsible for the development of the new business and the creation of a new product line. (i.T.
Developing and maintaining a strong working relationship with the sales team. I have worked with the sales team to ensure that all products and services are in line with the customer needs.