Daniel Bruno - Vice President Resume Simple
Seeking a position in a progressive organization where I can utilize my skills and experience to help the company achieve its goals. I am a self-motivated, and organized professional with a strong work ethic.
  • leadership, client service, operations, satisfaction, product development, client services
  • compliance, training, management, operations, budget, clients
  • 2017-12-252017-12-25

    Vice President

    Latin American Youth Center

    • Provide client service to the client and the business development team to develop and implement a new product development process.
    • Manage a team of five professionals, including operations, customer service, and leadership. Responsible for the development of a new client base.
    • Responsible for client relations and customer satisfaction. Developed and implemented a new client base. Resulted in a successful conversion of the bank from a manual to a full-time.
    • Provide client service to the client base and assist in the development of new business opportunities. Ensure that all business and personal needs are met.
    • Ensure client service is maintained in a timely and accurate manner. Manage and coach staff to achieve goals. Work with team members to develop and implement new processes.
    • Develop and implement client relationships to ensure client needs are met and the appropriate business is in place. Responsible for the development of new and existing relationships with the bank.
  • 2017-12-252017-12-25

    Vice President

    Renton Technical College

    • Managed operations of the firm, including training, development, and performance appraisal. Reviewed and approved budget and forecast for clients.
    • Managed the financial operations of the company, including the development of a new accounting system, and the implementation of a new ERP system.
    • Compliance management of all company policies and procedures. This includes the creation of a new corporate policy and procedure manual.
    • Led the development of a new financial model to track the company's performance and profitability. Worked with the CFO to develop a strategic plan that increased the bottom line.
    • Created and implemented a new process to track and report on the sales of the company. This included the creation of a new model to calculate the profitability of the business.
    • Created and implemented a new business process to ensure the company was in compliance with the company's policies and procedures.