A highly motivated, creative, and results-driven professional with a solid history of achievement in business management. I am a self-starter, able to work well independently and as a team member.
management, counseling, loans, triage, time management, listening, financial management, organization, clients, budgeting, credit, call center
organization, inventory, evaluations
Hoag Memorial Hospital
I have been a liaison between the client, the client, and the community. In the absence of the management, the clients, the PSR and the customer service.
Responsibilities: budgeting, financial management, and communication with healthcare providers. Work closely with the client and family members to ensure that all medical services are provided.
Strong communication skills, computer skills, customer service, and client relations. Excellent interpersonal and communication skills, including but not limited to: Answering phones, listening to inquiries, and resolving issues.
Provide excellent customer service, communication, and problem solving, answering questions, and maintaining compliance with all company and regulatory requirements.
As a member of the Executive team, I was responsible for the administrative and clerical duties, including but not limited to, data entry, customer service, and communications.
Provided customer service and communication with patients, healthcare providers, and insurance companies. Managed and maintained the database of all appeals.
Roanoke Chowan Community College
Responsible for the management of the staff including training, scheduling, and payroll. As well as the performance of the job descriptions.
Provided support to the department Director and the general public. Responsible for the overall management of the facility. Established and maintained a strong relationship with the organization.
Managed inventory and maintained records for all evaluations and reports. Created and implemented new policies and procedures. Hired and trained staff.
Maintained a clean and safe environment for the department and the facility. Assisted with the opening of the building, and the maintenance of the equipment.