Benjamin Forbes - Branch Manager Resume Simple
SUMMARY
A highly motivated, results-driven professional with over 10 years of experience in the banking industry. I am a team player who is able to work independently and as a team member.
SKILLS
  • payroll, logistics, training, inventory, satisfaction, planning, education, maintenance
  • shipping, credit, marketing, direct sales, tax
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Branch Manager

    Brighton Rehabilitation

    • Developed and implemented training programs for all employees, including sales, payroll, and inventory. Conducted weekly education seminars to educate and motivate staff.
    • Responsible for all aspects of logistics, including maintenance of customer relationships, planning, and maintaining customer satisfaction. Ensured that the branch was in line with the company's goals.
    • Managed and maintained a high level of customer service and satisfaction. Ensured that all office equipment and services were in accordance with company policies.
    • Maintained and updated all employee records, including new hire paperwork, terminations, and salary increases. Assisted in the development of the company‚Äôs annual plan.
    • Responsible for the day to day operations of the branch, including the development of a new customer service team.
  • 2017-12-252017-12-25

    Area Sales Representative

    Deb Shops

    • Managed the marketing and sales departments, including the development of a new customer base, and the creation of a new customer base.
    • Worked with sales team to develop and implement a new credit policy and procedures for the retail branch. Increased customer satisfaction by implementing a new accounting system.
    • Maintained and updated customer relationships and provided support for the sales team. Increased sales by 20%. Created and implemented a new product development program.
    • Increased sales by 20% through effective customer service and cross-selling of products and services. Increased sales by 10% and increased revenue by over 35%.
    • Increased sales by 20% through effective customer service and cross-selling of products and services. Managed and maintained a book of business.

  

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