customer service, loans, leadership, coaching, management, clients, sales and
Accountable for the development and execution of branch sales goals and objectives, including the development of new business relationships.
Promoted to branch Manager in the region. Developed and implemented sales and service strategy for the branch. Managed and coached staff to achieve goals.
Manages branch sales, service, and operational excellence in the absence of the branch supervisor. Ensures that all banking center activities are met.
Provide leadership and direction to the branch team in the areas of sales, service, and customer service, including the development of new and existing customers, and providing guidance and assistance to the branch staff.
Responsible for the development and retention of branch sales goals and objectives for the branch and by providing effective management with the best practices and products to meet the needs of the clients.
Ensures that all branch sales and service goals are met and exceeded sales goals. Demonstrates strong leadership and problem resolution skills.
Assistant Branch Manager
Provided leadership and coaching to the sales and service staff of the branch and the branch. Successfully managed the branch's growth of over 150 clients.
Branch Management: Responsible for the development of new business loans and customer service. I was able to work with the bank to ensure that all transactions were properly recorded.
Developed a strong team environment to ensure that all employees are trained in the branch. Also, responsible for the development of new and existing staff.
Responsible for the development of new business and personal relationships. Provide customer service to customers and prospects. Maintain a high level of customer satisfaction.
Manage and coach branch staff to ensure that all sales goals are met. Work with customers to resolve problems.
Managed the branch’s branch operations and ensured that all business transactions were accounted for and properly recorded. Prepared and processed daily deposits.