Tracy Brown - Branch Manager Resume Simple
SUMMARY
Seeking a position in a company that will utilize my skills and experience in the field of finance, accounting, and customer service. I am a self-motivated, and organized professional.
SKILLS
  • compliance, account development, manager, marketing, training, and marketing, security, operations, sales and, pricing, cash
  • coordinator, leadership, loss prevention, operations, metrics, collaboration
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Branch Manager

    Missouri Army National Guard

    • Manage all aspects of branch operations including sales and pricing, compliance, and customer service. This includes the development of a new branch and the overall success of the company.
    • Performs daily operations and sales activities to include: Customer service, training, and the development of the branch Manager.
    • Manage and maintain all aspects of the operations including sales, marketing, and customer satisfaction. Responsible for the accurate and timely processing of all financial transactions.
    • Manages and maintains all aspects of the branch including: Sales and operations, customer service, and daily operational and financial support.
    • Responsible for the development of new business and security of existing customers. Provide customer service to the sales team.
    • Manages daily cash flow and sales for the branch. Works with other departments to ensure that all sales goals are met.
  • 2017-12-252017-12-25

    Operations Manager

    The Limited

    • Led the leadership team in the development and implementation of a new POS system. This included the creation of a new customer service program, the training of the staff, and monitoring the performance of the sales.
    • Managed the operations of the distribution Center, including the development and implementation of a new employee handbook, and the creation and maintenance of a new employee incentive program.
    • Implemented new software and hardware for the implementation of a new software system, which included training, installation, and maintenance of the system.
    • Managed the development of a new product line and created a new layout for the company. This included the maintenance of the website, and the creation of a web based tool.
    • Managed the production of the product and provided training to the sales team on the development and implementation of new products and pricing strategies.
    • Drove process improvement through collaboration with key stakeholders to improve the accuracy of the data and metrics. Reduced the number of days to close by one day.