coordinator, leadership, loss prevention, operations, metrics, collaboration
Missouri Army National Guard
Manage all aspects of branch operations including sales and pricing, compliance, and customer service. This includes the development of a new branch and the overall success of the company.
Performs daily operations and sales activities to include: Customer service, training, and the development of the branch Manager.
Manage and maintain all aspects of the operations including sales, marketing, and customer satisfaction. Responsible for the accurate and timely processing of all financial transactions.
Manages and maintains all aspects of the branch including: Sales and operations, customer service, and daily operational and financial support.
Responsible for the development of new business and security of existing customers. Provide customer service to the sales team.
Manages daily cash flow and sales for the branch. Works with other departments to ensure that all sales goals are met.
Led the leadership team in the development and implementation of a new POS system. This included the creation of a new customer service program, the training of the staff, and monitoring the performance of the sales.
Managed the operations of the distribution Center, including the development and implementation of a new employee handbook, and the creation and maintenance of a new employee incentive program.
Implemented new software and hardware for the implementation of a new software system, which included training, installation, and maintenance of the system.
Managed the development of a new product line and created a new layout for the company. This included the maintenance of the website, and the creation of a web based tool.
Managed the production of the product and provided training to the sales team on the development and implementation of new products and pricing strategies.
Drove process improvement through collaboration with key stakeholders to improve the accuracy of the data and metrics. Reduced the number of days to close by one day.