Experienced and results-oriented professional with over 10 years of experience in the areas of operations, and project management. Proven ability to manage multiple projects simultaneously and efficiently.
Responsible for recruiting, interviewing, and evaluating candidates for new hires and staff. Also, leadership and development of the team and the administrative staff.
Maintain communication with clients to ensure that all aspects of the organization are in line with the budget. Work closely with the operations team to ensure the quality of the project.
Manage and develop project proposals, staffing requirements, and schedule of work. Responsible for the development of a new client relationship.
Responsible for the development of the company’s first ever-changing business. I was responsible for the creation of a new product line.
Create and maintain a positive relationship with customers and articulate the needs of the client. Provide excellent customer service.
Maintaining a high level of customer service and professionalism. Consistently demonstrating strong organizational and organizational skills to effectively manage and maintain a high level of accuracy.
Estes Express Lines
Maintain customer file and assist with troubleshooting and testing of new software. Provide support to the collection team. This includes the creation of a new system.
Maintain and update all records of the company and the information needed for the company. Prepare and process the paperwork for the new hire.
Responsible for the processing of all incoming mail, and other miscellaneous tasks. (i.T.e.
Prepare and submit all paperwork for the company to the IRS. Maintain the files and records. Make sure that the information is accurate.
Assist in the preparation of the annual report for the Board of Directors. This includes the creation of a new website, and the creation of the newsletter.
Prepare and submit all paperwork for the company to the state of the company. Make sure that all the information is accurate and up to date.